Please note, 3 full working days’ notice required on all new starters to ensure they are setup and ready for start date Back to form selection Requestors Details _ Please confirm the company you are requesting this on behalf of Please confirm your name Please confirm your email address (This will be used as the ticket contact) _ New Starter Information _ First Name Last Name Preferred Name (if different from First Name) To be used for email and Login What Office/Location will this user be working at? (if you only have the one office please leave blank) Starter Date Please note, if your request is less than 3 working days' notice, there may be a delay in this being completed in time. Can we copy an existing user's profile? (This is for server security access and email distribution group access only - This will not copy printers or software) —Please choose an option—YesNo Please confirm the user we can copy Please confirm the Security Groups the user should be a member of: Department Job Title Is a specific password required —Please choose an option—YesNo Please enter the specific password here Does the password need to be set so as not to expire (The password will never change unless manually changed by the user) —Please choose an option—YesNo Does the password need to be set so that it prompts the user to change it at first login —Please choose an option—YesNo _ Security Preferences _ Should this user be set up with Multi-Factor Authentication (MFA) on their Microsoft 365 account? YesNo Please note that all users will be automatically enrolled in MFA unless specified otherwise in the field above Should this user be enrolled in the Usecure training? —Please choose an option—YesNo Do they need access to any server shares (This is in addition to the user we copied from above, if applicable) —Please choose an option—YesNo Please indicate which access _ Email Preferences _ Is an email account required —Please choose an option—YesNo Please confirm email address/format required Additional Email Alias/Aliases Required? (Please specify below) Are you happy for us to purchase a licence for this mailbox —Please choose an option—YesNo Are you happy for us to add a backup license for this users Mailbox & OneDrive YesNo By selecting "No" to the above question, you acknowledge that the mailbox will not be backed up and recovery options will be unavailable —Please choose an option—YesNo Does this person need 'Full Access' to other mailbox/mailboxes —Please choose an option—YesNo Please specify which mailbox/mailboxes 'Full Access' is required Does this person need 'Send As' to other mailbox/mailboxes —Please choose an option—YesNo Please specify which mailbox/mailboxes 'Send As' is required for Does this user need to be a member of any distribution lists —Please choose an option—YesNo Please indicate which distribution lists (In addition to the user we copied from above, if applicable) What Outlook signature should be applied to this user (Exclaimer customers only - if you are unsure please let us know in the box below and we can advise) _ Equipment Preferences _ Will the user be using a new computer —Please choose an option—YesNo What is the existing device name Do we need to change the computer name —Please choose an option—YesNo What name would you like to give this machine Have you already purchased this device —Please choose an option—YesNo Was this PC supplied by Boundary —Please choose an option—YesNo Do you agree to a £60 build fee for this device —Please choose an option—YesNo Do you require a quote for a new machine —Please choose an option—YesNo Please state what type of device you require (Desktop or laptop etc.) —Please choose an option—DesktopLaptop Please state what spec you require, if this field is left empty you will be provided with a quote for an industry-standard machine If purchasing outside of Boundary IT, do you accept the £60 build fee —Please choose an option—YesNo What applications need installing _ Microsoft Office Apps (Word, Excel, Outlook etc.)Other If other, what applications need installing Will this user need printers installed —Please choose an option—YesNo Which printers need installing Does this user need to be able to work remotely —Please choose an option—YesNo Is there anything further relevant to the user or machine setup, please state below _ Phone Preferences Please note: We have recently combined the New Starter Account and Phone forms into one single form. If a phone is required please select 'Yes' on the dropdown below and fill out the required information. If a phone is not required, please select 'No' on the dropdown below and then click 'Submit'. _ Is a phone required for this user —Please choose an option—YesNo What System do you currently use? —Please choose an option—Dstny/SolunoMS TeamsPanasonicNEC What do they require on Destiny Soluno Soft PhoneMobile AppDesk PhoneHeadset What do they require on Panasonic Extension RequiredNew DDI RequiredDesk PhoneHeadset What do they require on NEC Extension RequiredNew DDI RequiredDesk PhoneHeadset Will the user need to display a specific number when dialing out? —Please choose an option—YesNo Please confirm what number the outbound calls should display: Does the user need to be a member of any Ring Groups? —Please choose an option—YesNo What Ring Groups should they be added too? Is there anything further relevant to the phone setup, please state below _ Back to form selection
